Privacy Policy

Terms

These are the terms of use and privacy policy for newapproachesme.com which is owned and provided by New Approaches, LLC (we, us and our). New Approaches is located at 14 Pleasant Street, Brunswick, Maine 04011.  We can also be contacted by email at [email protected]. We will only use the personal data gathered over this website as set out in this policy.

 

About the New Approaches Blog

The content in this blog is provided for personal, educational, and informational purposes only. You should seek the advice of a professional if you have questions or concerns regarding your particular situation.

The comments on the blog are the sole responsibility of the individual who posted it. New Approaches makes no representations regarding the accuracy, timeliness or completeness for any particular purpose of any material contained in this blog and is not liable, under any circumstances, and in any way, for any errors or omissions, loss or damage of any kind incurred as a result of use of any content posted on this site. By using this blog, you agree that you must evaluate and bear all risks associated with the use of any content, including any reliance on the accuracy, completeness or usefulness of such content.

 

Submission of Comments to the New Approaches Blog

All comments made on the New Approaches blog are monitored by the blog administrator. Each comment will be held for a brief moderation period before being posted to the site. Monitoring each comment before it is made public will help to ensure the confidentiality of the readers of the blog and that no inappropriate material will be published. New Approaches also has the right in its sole discretion to remove any content that it considers to violate this paragraph.

We understand that many of the readers of this blog would like to remain anonymous and ask that you do not use the first and last names of other people in your comments.

 

Contacting New Approaches

For your convenience, you may contact us via email or through our contact form. These forms of contacting us are not guaranteed to be confidential as they are not encrypted. To communicate protected information, please call us 207-553-2260 and leave a message in our confidential mailbox. All clinician work is done on a HIPAA compliant teletherapy platform.

 

Information That is Gathered From Visitors

In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.

For statistical analysis we use web analytics services such as Google Analytics to collect information about the use of this site.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor’s email and a username will be stored on the server.

The tools collect information such as:
– Device and browser information (operating system information, mobile device identifier, mobile operating system, etc.)
– IP address
– Page accessed
– Geographic location
– Time of visit
– Referring site, application, or service

 

How the Information is Used

The information is used to enhance the visitor’s experience when using the website to display personalized content and possibly advertising.

Email addresses will not be sold, rented or leased to 3rd parties.

Email may be sent to inform you of news of our services or offers by us or our affiliates.

 

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in email that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

 

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

 

How to Contact Us

If you have any questions about the information in this privacy policy, if you would like us to update your personal data, or to exercise your rights, please contact us by email at [email protected].

 

Notice of Privacy Practices for our Clients of Therapy Services

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. This notice is for NEW APPROACHES CLINICAL THERAPY CLIENTS ONLY (not website users or customers of non-clinical services such as workshops, coaching, consulting, or educational groups).

 

Contact Information:

New Approaches
14 Pleasant Street
Brunswick, ME 04011
Hannah Curtis, LCSW (President)
(207) 553-2260
[email protected]

 

SUMMARY  –

Your Rights

You have the right to:

  • Get a copy of your paper or electronic medical record
  • Correct your paper or electronic medical record
  • Request confidential communication
  • Ask us to limit the information we share
  • Get a list of those with whom we’ve shared your information
  • Get a copy of this privacy notice
  • Choose someone to act for you
  • File a complaint if you believe your privacy rights have been violated

 

Your Choices

You have some choices in the way that we use and share information as we:

  • Tell family and friends about your condition (except in emergency situations, we will not share your information without your consent)
  • Provide mental health care

 

Our Uses and Disclosures

We may use and share your information as we:

  • Treat you
  • Run our organization
  • Bill for your services
  • Comply with the law
  • Respond to lawsuits and legal actions

 

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record

  • You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
  • We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

  • You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
  • We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications

  • You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
  • We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

  • You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
  • If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information

  • You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
  • We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

  • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
  • We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

  • You can complain if you feel we have violated your rights by contacting us using the information on page 1.
  • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
  • We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

  • Share information with your family, close friends, or others involved in your care

Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways.

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: It may be beneficial and best practice for a therapist to consult with your other medical provider(s).  We would speak with you and obtain your written consent prior to release of information.

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

**
Bill for your services**

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

**
Comply with the law**

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.

The effective date of this notice is 10/5/2023.